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Terms and Conditions

Last updated: 9/12/2025

1. Introduction

By accessing or using the Endynamocoaching website or any of our services, including 1:1 coaching, group coaching, team coaching, English language coaching, employability support, CV writing, online courses, or downloadable materials, you agree to these Terms & Conditions in full.

If you do not agree with any part of these Terms, do not use this website or purchase our services.
You must be 18 years or older to access our services.
 
2. Our Services
Endynamocoaching provides coaching and educational services including:

  • English Language Coaching (IELTS, PTE, General & Business English)

  • Employability Coaching (CV writing, LinkedIn optimisation, seek optimisation, interview skills training, cover letters, selection criteria)

  • Team Coaching (communication, engagement, performance-based coaching for companies)

  • 1:1 coaching sessions

  • Group coaching programs

  • Educational programs & workshops

  • Online courses

  • Downloadable digital products (PDFs, templates, worksheets)

  • Bundled coaching + digital resources

Endynamocoaching does not offer job placement or job matching services.
 
3. License to Use This Website
All intellectual property on this website is owned by Endynamocoaching. You may view, download (for caching purposes only), and print website materials for personal use only.
You may not:

  • Republish, copy, or redistribute website materials

  • Sell or commercially exploit content

  • Modify or edit content

  • Share digital products with others

  • Use our materials to create competing products or services

All downloadable resources, templates, and digital documents are for individual use only, unless explicitly stated otherwise.
 
4. Acceptable Use
You must not use this website:

  • For unlawful, harmful, fraudulent, or malicious purposes

  • To damage, disable, or impair website functionality

  • To upload malware, spam, or harmful content

  • To copy, scrape, or extract data without written permission

Endynamocoaching may restrict access, suspend accounts, or block IP addresses if misuse occurs.
 
5. User Content
“User Content” includes any information you submit to us via forms, email, uploads, or messages.
By submitting User Content, you grant Endynamocoaching a non-exclusive, royalty-free license to use it for service delivery, communication, and operational purposes.
User Content must not violate any Australian laws or infringe on third-party rights.
 
6. No Warranties
This website and all services are provided “as is”.
While we strive to provide accurate information, Endynamocoaching does not guarantee:

  • uninterrupted website availability

  • error-free content

  • outcomes, academic scores, visa success, or job offers

  • suitability of services for any specific purpose

Coaching results depend on your application, effort, and personal circumstances and can be impacted by external factors such as unexpected and unpredictable changes or circumstances.
 
7. Limitation of Liability
Endynamocoaching is not liable for:

  • indirect, incidental, or consequential losses

  • decisions made using our content or coaching

  • actions taken based on CVs, cover letters, or course materials

  • missed job opportunities or unsuccessful visa/education outcomes

  • technical failures, internet issues, or email errors.

You acknowledge your responsibility for your personal, professional, and academic decisions.

8. Indemnity
You agree to indemnify Endynamocoaching against any losses, damages, or liabilities arising from:

  • misuse of this website or services

  • breach of these Terms & Conditions

  • unlawful or harmful user behaviour

 
9. Payment Policy
All prices are communicated upfront.
Full payment is required before services commence or as mutually agreed with Endynamocoaching.
Refund & Cancellation Policy

  • No refunds are issued once payment has been processed, as services begin immediately through preparation, scheduling, or digital access.

  • Digital products are non-refundable under all circumstances.

  • Coaching sessions may be rescheduled with 24 hours’ notice, but not refunded.

  • Failure to attend a session results in forfeiting the session fee.

 
10. Service Delivery
Depending on your purchase, services may include:

  • Coaching sessions delivered online

  • CV writing and document preparation

  • Access to online courses

  • Downloadable PDFs, worksheets, templates

  • Team coaching sessions

Turnaround times may vary based on workload and client responsiveness.
We are not responsible for missed job deadlines or application cut-offs.
 
11. File Formats & Technical Compatibility
Documents are delivered in Microsoft Word and/or PDF.
Endynamocoaching is not responsible for compatibility issues on your device.
IT support is not included in our services.
 
12. Intellectual Property
All templates, worksheets, lessons, videos, courses, coaching materials, and CV designs remain the intellectual property of Endynamocoaching.
You may not copy, resell, distribute, share, or commercially reproduce our materials.
 
14. Website Disclaimer
All content on this website, including coaching advice, blog articles, downloadable resources, educational materials, social media publications, is for informational and educational purposes only.
Endynamocoaching does not provide:

  • Legal advice

  • Migration advice

  • Financial advice

  • Psychological advice

  • Medical advice

  • Job placement or employment guarantees

Coaching helps guide your development, but you remain responsible for your decisions and outcomes.
 
15. Breaches of Terms
If you breach these Terms, Endynamocoaching may:

  • Suspend or terminate your access

  • Block your IP address

  • Cancel services without refund

  • Take legal action if necessary.
     

16. Variations
Endynamocoaching may update these Terms & Conditions at any time.
The latest version will always apply.
 
17. Entire Agreement
These Terms constitute the entire agreement regarding your use of the website and services and supersede all prior understanding.
 
18. Governing Law
These Terms are governed by the laws of Western Australia.
Any dispute will be subject to the exclusive jurisdiction of the courts of Western Australia.

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federica@endynamocoaching.com
Tel: +61 (0) 439 337 050
Perth, Western Australia / Remotely

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